Privacy notice Updated on: 24/02/2024
We (Us), (Our) protect your personal data. This Policy explains what we collect about visitors and users of Thorn Kapsted (the Website), why we use it, and the choices you have. Contact: [email protected].
Our promises
We aim to be open about collection and processing; use data only for the purposes described here; help you exercise privacy rights where the law allows; and apply reasonable technical and organisational measures to protect data, while recognising that no online service is ever completely secure.
Scope and key definitions
(Personal Data) means information relating to an identified or identifiable person. (Processing) includes collecting, storing, using, sharing, and deleting data. The Website is not intended for anyone under 18 years of age. If data relating to a minor is identified, it may be removed in line with applicable requirements.
Information we gather
When you use the Website or Services we may collect technical data (such as IP address, device and browser type, pages viewed, timestamps, and crash logs) and information you choose to submit (for example, name, email, and phone when you ask to be connected to a third-party trading platform). Some technical data may not identify you.
You are not required to provide Personal Data, but without it we may be unable to connect you with partners or provide certain features.
Why we use it and our legal grounds
We process Personal Data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation where applicable.
| Usual purpose | Usual legal basis | |
| 1 | Pass your details on to a third-party platform you request us to contact | Consent / pre-contract steps at your request |
| 2 | Support, security, fraud prevention, analytics, and business operations | Legitimate interests and/or legal requirement |
Data sharing and overseas transfers
We may share data with service providers who host, analyse, or support the Website under confidentiality obligations; with third-party trading platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies and similar tools
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
| Essential only | Security, session handling, and core website functions. |
| Functionality / performance | Store preferences and track aggregated usage to help improve the Website. |
Data retention
We keep Personal Data only for as long as needed for the purposes above and to meet legal, accounting, or reporting requirements, then delete or anonymise it where possible. Introductions to partners may be handled under separate partner retention rules disclosed by them.
Security and external websites
We apply reasonable safeguards, but transmission over the internet is never completely risk-free. The Website may link to third-party sites; their practices are governed by their own policies, not this Policy.
Your entitlements
In line with local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, as well as withdraw consent if processing is based on consent. Please contact us at [email protected] to make use of your rights.
Updates
We may update this Policy by posting a new version on the Website. Material changes may also be communicated where appropriate. Continued use after updates counts as notice of the changes where the law allows.